Unified Inbox
Every missed message is a missed dollar.
Your leads are reaching out across email, SMS, and social. If you're checking five different apps, you're already losing. Liquid OS merges everything into one intelligent stream.
Stop tab-switching. Start closing.
Every Channel. One Thread.
Email, SMS, and internal team messages all flow into a single threaded inbox — organized by contact, not by channel. When a client emails you in the morning and texts you in the afternoon, both messages appear in the same conversation thread. Create new conversations with channel selection — pick email, SMS, or internal and start typing. Lazy attachment loading means email attachments download on demand, not upfront, keeping your inbox fast. Gmail and Outlook connect via OAuth in Settings, and emails send as your real address — not a no-reply.
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Priority isn't a label. It's an engine.
The Zero Inbox Funnel
The Zero Inbox Funnel is a priority engine that ranks every thread by actual urgency. Time-decay escalation means an ignored thread climbs in priority the longer it sits unanswered — so nothing gets buried. Resolve conversations when they're handled and they vanish from your queue. If the client follows up, the thread unresolves and resurfaces automatically. Category filters let you isolate by channel — see only emails, only SMS, or only internal threads. Unread tracking uses a per-user cursor so your read state never conflicts with your teammate's.
Know who you're talking to. Always.
Context & Collaboration
The contact pane sits alongside every conversation, showing you who you're talking to — their company, deals, tags, and full activity history — without leaving the inbox. Internal team messages within any thread let you discuss strategy, flag concerns, or hand off context that clients never see. AI-powered reply suggestions generate draft responses in multiple tones so your team responds faster and more consistently. On tablet and mobile, the contact pane becomes a slide-over drawer so you never lose screen space. The inbox adapts from 3-pane on desktop to single-pane on mobile with view-mode switching.
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One inbox. Every channel. Every customer. Captured.
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